Effective Date: January 1, 2025
Website: www.potteryworld.com
Owner: Pottery World – Laura Steinmann, Königsallee 27, 40212 Düsseldorf, Germany
1. Introduction
Your privacy is very important to us.
At Pottery World, we respect your personal data and are committed to handling it with care, transparency, and in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
2. Data We Collect
We collect personal data only when it is necessary for providing our services. This may include:
Basic contact details: name, email address, and phone number when you contact us or register as an artist.
Account information: login details and artist profile data.
Payment information: collected and processed securely by our payment partners; we do not store card details.
Usage data: such as IP address, browser type, and pages visited (for analytics and website improvement).
3. How We Use Your Data
We use your information to:
Provide access to our platform and services.
Enable artists to list and sell their handmade ceramics.
Process orders and payments securely.
Communicate with users and respond to inquiries.
Improve our website’s performance and user experience.
We will never sell or rent your personal data to third parties.
4. Sharing of Data
We only share personal data when necessary to operate the platform, for example:
With payment processors to complete transactions.
With artists, when a customer places an order so they can arrange shipping.
With service providers who help maintain our website and systems (under strict confidentiality agreements).
All partners are carefully selected and comply with GDPR standards.
5. Cookies
Our website uses cookies to enhance functionality and user experience.
Cookies help us remember your preferences and analyze how our site is used.
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.
6. Data Retention
We retain personal data only as long as necessary for the purposes described above or as required by law.
Once it is no longer needed, your information will be securely deleted or anonymized.
7. Your Rights
Under the GDPR, you have the right to:
Access and obtain a copy of your personal data.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Withdraw consent for data processing at any time.
Object to processing for legitimate reasons.
To exercise your rights, please contact us at hello@potteryworld.com.
8. Security
We take appropriate technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access.
All data transmissions are encrypted using secure protocols (SSL).
9. Links to Other Websites
Our website may contain links to external pages (e.g., artists’ Instagram profiles).
We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before sharing any personal data.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of our website after changes are published means you accept the revised terms.